Refund Policy
NightLights.ai Premium
14-Day Refund Window: You may request a refund within 14 days of your initial subscription purchase.
Eligibility
- Refund requests must be submitted within 14 days from the date of your initial purchase of a Monthly or Annual subscription.
- Requests submitted after 14 days are not eligible for a refund.
- This policy applies to NightLights.ai Premium subscriptions purchased directly through our website checkout.
How to Request a Refund
Email [clara@nightlights.ai] with:
- The email address used for your NightLights.ai account
- The date of purchase (approximate is ok)
- A short note that you are requesting a refund
What Happens After Approval
- Approved refunds are issued back to the original payment method via Stripe.
- Processing time depends on your bank/payment provider (typically a few business days).
- Premium access may end immediately after a refund is issued (or at our discretion).
Cancellation vs Refund
Cancelling your subscription stops future renewals and keeps access through the end of the billing period. A refund is separate and is only available within the 14-day window above.